CoffeeBuyer - Delivery and Returns
Coffee Buyer - Delivery and Returns
Free Delivery On Orders Over £60*
Delivery is £5.95 (+ VAT) for all orders below £60. Orders Placed before 1pm will most likely arrive to you next day, however a small percentage of orders may take longer to arrive to you depending on stock levels. Orders made after 1pm will usually arrive 2 days after the date of ordering. Deliveries will occur between 8am to 6pm, Monday to Friday.
We always strive to ensure all of our products are in stock, however on the rare occasion that items are not in stock we will dispatch your goods as soon as they are back in stock. We use UK Mail as our preferred courier. We use a track and trace service for ultimate peace of mind and a signature will be required on delivery to ensure parcels don't go missing. If no one is available to collect the parcel, it may be left with a neighbour or returned to the depot with a note through your door telling you where it is being held. For any other enquiries, please feel free to contact us on 0800 1386673 or 01226 720499.
* Due to the size and weight of our coffee machines, free delivery is not an option for them.
If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods, provided the goods are in their original condition with undamaged, original packaging. The customer will be responsible for the cost of the carriage on return.
If you wish to return your goods, email firstname.lastname@example.org, with in 14 days stating your order number and the item you wish to return and why. You will then receive instructions of how to return you goods. Any return notification received after 14 days will not be accepted.